I System”, 2017). It offers a wide-range of health

I have found that whenever I think of what I consider
to be the best hospitals in South Florida, Memorial Hospital Miramar and Mercy
Hospital are usually in my top five. 

Memorial Hospital Miramar is a public, non-profit
hospital belonging to Memorial Healthcare System, one of the largest healthcare
systems in the nation and a leader in rendering high-quality health care
services to the South Florida community since its inception in 1953 (“Hospital
Information”, 2017; “About Memorial Healthcare System”, 2017). Today, Memorial
Healthcare System “is highly regarded for its exceptional
patient-and-family-centered care” and is one of the most admired healthcare
systems because of its patient, physician and employee satisfaction rates (“About
Memorial Healthcare System”, 2017). It offers a wide-range of health care
services, such as: birthing, emergency care, rehabilitation, sports medicine,
surgery, and women’s services (“About Memorial Healthcare System”, 2017). It
also offers an array of services through a partnership with Joe DiMaggio
Children’s Hospital and even provides home health services through Memorial
Home Health Services and Memorial Manor nursing home (“About Memorial
Healthcare System”, 2017). Some of its service centers are: the Memorial
Cardiac and Vascular Institute, the Memorial Cancer Institute, and the Memorial
Neuroscience Institute (“About Memorial Healthcare System”, 2017).

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Mercy Hospital, on the other hand, is the only
Catholic for-profit hospital in Miami-Dade County and has been serving the
health care needs of the South Florida community since its inception in 1950 (“Hospital
Information”, 2017). It is a comprehensive health care facility offering a full
range of services, with over 700 physicians in 27 specialties (“Hospital Information”,
2017). Some of the services offered at this hospital include: invasive and
robotic surgery, gastroenterology services, emergency services, maternity,
mammography, etc. (“Hospital Information”, 2017). It also has six Centers of
Excellence including: The Heart Center, the Maternity and Women’s Health
Center, the Miami Cancer Center, the Minimally Invasive Institute, the
Orthopaedics Institute, and the Surgical Weight Loss Center (“Hospital Information”,

Both of these hospitals are very similar in that they
provide a lot of the same services (e.g., emergency, birthing, and surgery
services). They are also similar in that they are both governed by a board.
Memorial Healthcare System is governed by the South Broward Hospital District
Board of Commissioners, which consist of seven district board members appointed
by the Florida Governor and who appoint a President and CEO to lead an
executive team (“About Memorial Healthcare System”, 2017).  While Mercy hospital is accredited by the
Joint Commission and is governed by a Board of Trustees consisting of ten
individuals with varying roles: Chairman, Vice Chairman, Chief of Staff,
President, CEO, etc. (“Hospital Information”, 2017).

Although both hospitals provide similar services, they
have different missions and visions. As specified in the Memorial Health Care
System website (2017), Memorial Hospital Miramar’s mission is to “Heal the
body, mind and spirit” of their patients. They also aim to “be a premier
clinically integrated delivery system providing access to exceptional
patient-and-family-centered care, medical education, research and innovation
for the benefit of the community” that they serve (“About Memorial Healthcare
System”, 2017). This entails thinking of the relationship between the patients,
the patients’ families and the individuals providing healthcare services in
order for health care services to be improved (“About Memorial Healthcare
System”, 2017). According to the Memorial Health Care website (2017), service
that is truly Patient-and-family-centered follows these core values:

and respecting patients’ cultural traditions, their personal preferences and
values, their family situations and their lifestyles

patients and their families the opportunity to make choices about many aspects
of their care and the healthcare service delivery process

patients and their loved ones as part of the care team, collaborating with
healthcare professionals in making clinical decisions about their healthcare

responsibility for important aspects of self-care and monitoring in patients’
hands- along with the tools and support they need

that transitions between providers, departments and healthcare settings are
respectful, coordinated and efficient”

While, being the only Catholic hospital in Miami Dade
County, Mercy’s mission statement on their website (2017) says:

witness of Jesus’ healing mission, Mercy Hospital strives to improve the
well-being of those served through a healthcare delivery system designed to
promote wellness and cure illness. As a ministry of the Roman Catholic Church,
we are committed to being a transforming, healing presence within our

the spirit of the Sisters of St. Joseph of St. Augustine, Florida in “working
to achieve unity of neighbor with neighbor and neighbor with God,” we attest to
the value of human life in all its cycles. This is done through respect for the
unborn and recognition of the transcendent meaning of suffering and death by
combining professional excellence with a compassionate concern for the whole

We seek
to understand and respond to the needs of our community through collaboration
with others that share a common mission and vision. With attention to fiscal
responsibility, quality services are made available and accessible to those who
need them.”

Mercy website (2017) also lists five core values, defined as:


a personal connection with others


to stand up for and act according to one’s ethical beliefs


and establish a sense of trust with others through love, respect, and kindness


accountability for self and others


Collectively serving and giving”

According to the authors of our textbook, “the HCO
ownership can complicate the board’s purpose” (White & Griffith, 2016).
After reviewing the webpages for both Memorial Hospital Miramar and Mercy
hospital and extensively reflecting on the mission, vision and values for both,
I have come to believe that ownership does not significantly alter the mission,
the activities of management, the programs and services of these organizations.
Both HCO types are governed by boards, whose central purpose is to “resolve
conflicts in a way that maximizes the total benefit” of each organization
(White & Griffith, 2016). 
Additionally, although these hospitals are different HCOs and are guided
by different missions, visions and values; ultimately, both merely aim to
benefit the community which they serve.