Artificialintelligence (AI) is an area of computer science that emphasizes the creationof intelligent machines that work and reacts like humans, according to techopediaa reputed website that focuses on technological developments. For many the newtechnology is intimidating primarily because it has replicated basic humantasks and is being programmed to do more, meaning it is a potential danger toour jobs. However I am confident that AI has no significant quality that wouldmake employees redundant. It is estimated that 9000000 are at jobs due to the implementationof AI as stated by the WIRED magazine.
For AI to be implemented it should decreaserisk, increase efficiency and increase productivity in some form or another.These hold well not just for firms but for consumers too.By a capitalinvestment, artificial intelligence would be able to do jobs faster and moreefficiently than humans. Asartificial intelligence is now being embedded in machines, we will obtain thebenefits from both. Machines can work long and hard without a sick leave orfatigue while artificial intelligence allows the machine to comprehend asituation as a human would. This means that work can be done faster withmachines working in harmony with machines.
A couple examples of this are Botlrand starship are already being implemented in the real world. Aloft hotelsdecided to implement a new member of their staff, Botlr. This robot aims to improvecustomer satisfaction by replacing the staff but ensure the same qualityservice. This improves the business as there is no sick leave or wages. Thisallows the business to promote the workers who had initially lost their job.Higher wage rates and better expertise allows these workers to apply for abetter job as they now have the necessary skill set.
It is claimed that 6% ofthe jobs in the service sector and transportation sectors are at stake as itcould be taken over by AI. However this can be seen as an opportunity forself-bettermentas it allows these labourers to excel in semi-skilled or skilledjobs. Theobvious disadvantage of AI is the loss in unskilled labour such as truckdrivers, house helps and construction jobs. There will be an initialsignificant loss in jobs but will pave way to new jobs or the same job butmade easier to do with the help of AI .As stated by the wired magazine, ai will create more jobs as it will enable those to dothe job even if it may require a skill set. If AI is proved to improve ourworking habits, I do not see why it cannot help us become better teachers,pilots or doctors. It could give us the best possible solution to a problem wemight face. In the example of a pilot or doctor a sudden danger could beavoided with the aid of ai saving countless number of lives.
Letus take the examples of two of the biggest tech giants, Mark Zuckerberg andElon Musk. Despite both being very well-informed in AI from creation to usage,both of them have different views on AI.Mark Zuckerberg has turned heads withhis ambitious project of converting his residence into an artificialintelligence controlled hub.
Mark hasinvested a strong interest in making AI a technology for all through initiallyimplementing it through a chat-bot on Facebook. Elon Musk has been known for theimplementation of AI in his firm, Tesla that produces ‘intelligent’ cars.Despite his knowledge on the topic, Musk constantly reiterates the fact that AIis not ready for the world and neither are we. He believes that theimplementation of AI should be delayed until we are sure of its application inour daily lives and that there are strict and effective protocols that can beundertaken if and when a problem occurs. Musk has invested $10 million in athink-tank, Futureof Life Institute whose primary aim is to produce these protocols.Mark’s chat-bots had been developedin the hopes of easing daily tasks such as calling a shop or booking movietickets.
This technology had been used in popular AI assistants such as Googleassistant, Alexa and Siri. However it took a completely different turn and ledto Mark having to shut down the project as it had developed its own languageand spoke to the other prototype chat bots. Initially it was possible tomonitor but after disobeying the code it had to be stopped for safety purposes.This was what Musk wished to avoid bydelaying its use. We have seen it utilization in tesla cars but Musk assuresthat quality checks have been done as it could be potentially dangerous ifsomebody had hacked into the systems. It would result in them having complete controlover a fleet of vehicles such as cars and newer trucks, being potentiallylethal. Mark has talked about AI on a livevideo where he stated that Musk’s precautionary measures and others views weredrumming up ‘doomsday’ scenarios which he feels is unnecessary. Musk hadreplied to it stating that Mark’s knowledge on the subject was limited andstated that he has talked to him about it before.
Movies such as ‘I, Robot’ have put forward theconsequences of having a sentient machine but the audience believe that this isactually possible. Although Musk and Hawking do state their disbelief towardAI, it could be because we are not utilising it properly. Humans are findingshort cut methods to doing a job by enabling a machine to do so.
A perfectexample of this is starship technologies’ delivery shuttle. This little robotcan make deliveries of food and groceries to the comfort of your home from yoursmartphone. Amazon has also tested out delivery drones where a package under acertain weight is flow to you house making delivery time as little as possible.In my opinion it is clear that AI isa job assistant and is merely being misinterpreted for a job depriver. This isevident even in the cases of Mark and Elon, as it does not eliminate thenecessity for human behind its function. Tesla’s cars still require drivers andFacebook still requires users which are both primary necessities for both firmswhich cannot be fulfilled by AI. However both of them are supportive of thefact that AI is not going to rid somebody of their job, they are merelycompanions to the tasks we perform.
It is for the entirety incapable ofreplacing in the jobs that they do.Artificial intelligence is a jobenabler. This means that the use of AI is beneficial to us as it allows us todo our jobs better and more efficiently. As quoted by Elisa Chan from thereputed business news website, Forbes, she stated that “In the recentyears, the growth of technology has created a lot of new roles forprofessionals globally, including new opportunities for marketers. Asartificial intelligence continues to develop, the need for professionals whounderstand how to work with the new technology will increase. Despite initialfears, I believe that artificial intelligence should be seen as a compliment toprofessionals, marketers or otherwise, and not as a threat.
” The firm that ElonMusk had invested in and was mentioned earlier, Future of Life institute havementioned that their primary aim is not to get rid of AI, it is to promote itonce it is safe. The common misconception of AI is a potentially dangerousrobot with the intention to kill or one having evil thoughts. In reality it is asoftware that needs access to data in the form of the internet. The institutebuilds precautionary action methods to have control as it is a super intelligenttechnology, and the only factors that make humans in control of theirsurroundings is intelligence. So it is vital that measures be taken beforelaunching the software.Their website canbe used to refer to the ways in which it could prove as a danger in general andto the surprise of many it is 2 points, 1. The AI is programmed to do somethingharmful ;2.
It is programmed to be beneficial but its methodsin achieving they become destructive.In both scenarios it needs the interference of ahuman to either program it or give it a task which results in harmful methodsof achieving them.So over all we have seen the multiplebeneficial uses of what could be a boon to mankind or ‘summoning the devil’,but is AI going to affect us in the jobs sector? The answer is plain andsimple, no.
In all cases stated in this document we have seen that AI is a toolthat can adapt itself to conditions given by humans. The entirety of examplesgiven does have human intervention, be it minimal or to a high extent, howeverthe base line is without humans the software is nothing, after all we are theones that programmed them in the first place. Technologyis an enabler not a depriver.